Q: Do you do custom doors or just offer what is available in your catalog?
A: We specialize in custom designs, meaning that we can manufacture any door you may like even if it’s not on our catalog or webpage. Show us a picture and we will manufacture it exclusively for you.
Q: Do you offer a warranty on your products?
A: We offer a 5 year warranty on all of our doors, including the functionality of the door as well as natural wear of the color. The glass comes with a standard one year warranty from the glass manufacturer.
Q: How long does a custom order take?
All of our doors are custom made, meaning that we don’t keep inventory or stock. The entire process from when you order a door to the time we install it at your home and/or office takes an estimated time of 12 to 14 weeks*.
Q: What kind of material do you use?
A: Our doors frame use 14 gauge metal only. Our scrolls are hand-forged using 5/8” solid bars in order to give them enough strength and durability.
Q: Do you offer free consultation?
A: Absolutely. Please contact us so you can talk to our product specialist and provide you with information and advice.
Q: Do you offer operable glass on doors?
A: All of our doors come standard with operable glass for ease with cleaning, ventilation, and security.
Q: What is the turn around time on order placed from your catalog?
A: See previous question.
* May vary depending on the circumstances.